Process Optimization Overview

Process Partners, LLC

Process, People, and Technology are the key areas in which organizations focus their continuous improvement efforts in order to achieve and sustain enhanced business performance.

Process Partners provides the combination of process improvement, information technology utilization, change management, project execution, and risk management experience and skills to assess an organization's current level of effectiveness and to provide a road map for improvement. In all projects, a goal of Process Partners is the establishment of a client-sustainable process for continuous improvement into the future.

Situation

Process Partners, LLC

Management is often challenged by the following situations:

  • 1 High costs
  • 2 Lack of competitive advantage
  • 3 Changing business models
  • 4 Low customer satisfaction
  • 5 Lack of performance metrics
  • 6 Inadequate accountability
  • 7 Poor utilization of technology
  • 8 Excessive manual tasks
  • 9 Different business processes across business units

Opportunity

Process Partners, LLC

Companies incur high costs, many hidden, as the direct result of ineffective business processes, as reflected in the above situations. Management has the opportunity to address the challenges with customer-focused, value-driven process improvement. All business processes are subject to the following levels of maturity: Inconsistent, Repeatable, Defined, Managed, and Optimized. Moving from one level to the next can generate a substantial improvement in the effectiveness of an organization.

Approach

Process Partners, LLC

Process Partners specializes in process improvement. Our experience and skills in process improvement are leveraged in our structured process assessment and optimization methodology to ensure that sustainable process changes and controls are established that will achieve target business results.

Our methodology incorporates leading lean tools and techniques in enhancing the effectiveness and efficiency of business processes.

ERP Overview

Process Partners, LLC

Migrating from an existing ERP system requires “all hands-on deck” for several months and sometimes years. No stakeholder (internal and external) is immune to the changes that are required in the migration.

Management, from the Board of Directors, Executives, and Functional and Department level managers should acknowledge that an ERP migration is both a major opportunity and major challenge.

Situation

Process Partners, LLC

Management is often challenged by the following situations :

  • Lack of availability of management information
  • Reliance on IT staff for management reporting
  • Lack of technology support for strategic initiatives
  • Inefficient and manual-intensive business processes
  • Excessive reliance on manual and MS Excel-based processing and reporting
  • Delays in addressing user requests, whether short or long-term in nature
  • Deficiencies in logical user access to key financial systems
  • IT resources consumed by legacy system maintenance
  • Fragmented and non-integrated systems
  • Excessive reliance on manual internal controls
  • Lack of utilization of available automated application controls
  • Non-intuitive user interfaces
  • Variances in information from multiple systems
Process Partners, LLC

Opportunity

Process Partners, LLC

Management has the opportunity to reduce and/or eliminate costs and the opportunity to enhance decision making with the enhancement of its information technology through either a fix or replace strategy. The "replace" strategy can be characterized as higher in both risks and costs than fix, but is typically highly justifiable, based on technology advancement.

Solution

Process Partners, LLC

Process Partners know and understand the key criteria and the most effective process for applying the criteria for deciding the right strategy for technology enhancement. Our experience and skills in information technology, change management, and risk management are leveraged in our structured methodology to ensure that management expectations are met. Depending on the company's situation, we customize our methodology and the following services to optimize the combination of client and Process Partners' resources.

  • ERP Evaluation & Selection
  • ERP Migration & Utilization
  • ERP Value Realization

Our methodology utilizes established management frameworks to ensure sustainable results. Process Partners offers full ERP life cycle consulting services from evaluation to selection to implementation to post-implementation assistance.