Results Driven IT Processes
The following are key business processes in every Information Technology Department. Unfortunately they are often informal, undocumented, ineffective and inefficient.
- Change Management
- Security Management
- Operations Management
- Service Delivery
The results of informal, undocumented, ineffective and inefficient IT processes include unstable infrastructure, unreliable information, non-productive iT staff, unauthorized user access and high costs. The benefits of enhancing the IT processes far outweigh the costs.
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