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     IT Process Optimization
Results Driven IT Processes

The following are key business processes in every Information Technology Department. Unfortunately they are often informal, undocumented, ineffective and inefficient.
  • Change Management
  • Security Management
  • Operations Management
  • Service Delivery
The results of informal, undocumented, ineffective and inefficient IT processes include unstable infrastructure, unreliable information, non-productive iT staff, unauthorized user access and high costs. The benefits of enhancing the IT processes far outweigh the costs.

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